Services & Support

Training Schedules

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Needs Assessment

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Contact Us

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Phone Support

Rockwell Automation offers a wide variety of phone support programs for Allen-Bradley, Rockwell Software, and Entek products, allowing companies to select the best option that meets their needs. Programs include:

• TechConnect™ Support Programs
  Annual, site-based programs for Allen-Bradley and Rockwell Software products featuring real-time phone support, comprehensive electronic support tools and software and flash firmware updates.
   
• TeamSupport
  Direct-dial, 24x7x365 phone number to a designated team of support specialists with an intimate knowledge of your company's specific application and industry. Completely customisable.
   
• Technical Application Services
  Remote technical consulting and application development for small programming projects - including software conversions and updates.
   
• Entek E-Safe
  Four levels of phone support for Entek products.
   
• Emergency Reinstatement Phone Support
  30 days of phone support for select Automation and HMI/Comms software packages.