Rockwell Automation offers a wide variety of phone support programs for Allen-Bradley, Rockwell Software, and Entek products, allowing companies to select the best option that meets their needs. Programs include:
- TechConnect™ Support Programs
Annual, site-based programs for Allen-Bradley and Rockwell Software products featuring real-time phone support, comprehensive electronic support tools and software and flash firmware updates.
Direct-dial, 24x7x365 phone number to a designated team of support specialists with an intimate knowledge of your company's specific application and industry. Completely customisable.
- Technical Application Services
Remote technical consulting and application development for small programming projects - including software conversions and updates.
- Entek E-Safe
Four levels of phone support for Entek products.
- Emergency Reinstatement Phone Support
30 days of phone support for select Automation and HMI/Comms software packages.